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Popular Questions
When my ordered items will arrive?
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Sat & Sun: 10am - 6pm GMT
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Email us at support@diysneakers.com
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Our turnaround time for orders is30 days.If you are looking to place an order with us, but need them for a specific date, please get in touch with us via email or Instagram DM to discuss.
As all of our customs are made to order, we do not offer refunds or exchanges so please be sure of your size before placing an order.
Yes! Please get in touch via email or social media to discuss your idea.
- Our website is 100% secure. We use two-factor authentication and our website is HTTPS certified.We accept PayPal, AMEX, Apple Pay, Diners Club, Discover, Shop Pay, Google Pay, Mastercard, Visa, Meta Pay, Bancontact, iDEAL.
Yes!The paint iscrack, water resistantand 100% wearable. They are durable and made to last, however damage can be caused through misuse so we advise you take good care of your MBC's.
We would not suggest the use of a washing machine. We recommend a bristle brush and we are yet to find a trainer cleaner product that doesn't work!
Our paint is crack and water resistant but for extra protection we suggest Protection Spray.
To help prevent creasing we recommend Crease Preventers
You will receive a dispatch confirmation via email to notify you that your order has been shipped which will also include your tracking details.